Universities · Hospitals · Shopping centres · Stadiums
Thousands of people every day. Every one of them a pair of eyes for your security team.
ClickAlert connects your users, your security officers and your management across your entire venue: reports with a photo and location, messages to everyone present, weather and official alerts in real time.
- Hosted in France
- 100% sovereign
- GDPR by design
- Free for your users
The situation
Large crowds, a sprawling site, and a security team that cannot see everything
Your users are everywhere; your officers cannot be. What the former see reaches the latter too late, and warning the whole venue remains a challenge.
Witnesses who do not know who to tell
Students, patients, visitors, customers: they see something unusual but do not know the security control room's number.
A site too large to patrol
Buildings, car parks, outdoor areas: your officers cannot be everywhere, especially at night.
Messages that do not reach everyone
E-mails, notices, loudspeakers: each channel reaches only part of the public, and rarely at the right moment.
Accountability
Board of governors, regional health agency, prefecture, insurers: without data, it is hard to justify your resources and decisions.
The ClickAlert answer
One platform, three audiences brought together
ClickAlert turns every user into a source of information and gives your security department a continuous, structured and actionable stream from the field.
Your users
Free app for iOS & Android
- Report in one click, with a photo and exact location
- See that the venue is covered by your security department
- Receive your messages and official alerts around them
- Find the right emergency number and the right reflexes
Your security department
Agent app, designed for the field
- Instantly notified of reports across the venue
- Exact location, photos and description on receipt
- Talk with the user in the report thread
- Follow each intervention through to closure
Your management
Web dashboard
- Map of every incident across the venue in real time
- Message everyone present in a single tap
- Statistics and history to manage and report back
- Management of agents, units and zones
How it works
From report to intervention in minutes
- 1
A user reports
They open the app, describe the situation and add a photo. Their location is attached automatically.
- 2
Your officers are alerted
The report falls within your perimeter: your agents receive an immediate notification, wherever they are.
- 3
Talk, then act
The agent takes charge and asks questions in the thread; the user can see they have been heard.
- 4
You stay in control
Each report is tracked through to closure and feeds into the venue's history and statistics.
Your users' app
An app your users keep on their phones
Free, useful every day and not just in a crisis: that is what makes it effective on the day you need it.
Covered venue
Right from the home screen, your users see that the site is covered by your security department.
Report in one click
Assault, theft, harassment, vandalism: the report is placed on the map.
The right number
All emergency and help numbers, available in a single tap.
Rain and storms
Radar and forecasts on the map, with an imminent rain alert for your location.
Stay alert on the way in
A route that flags alerts and weather along the whole journey.
Life-saving actions
First aid guides to read, or listen to while keeping your hands free.
Features
Everything you need to protect and inform your venue
Notify the entire venue
Shelter in place, building evacuation, entrance closed, all clear: a message sent from the dashboard reaches everyone present within your perimeter.
All official sources in one place
Météo-France warnings, prefecture, FR-Alert: continuously synchronised and linked to your venue.
Rain, storms, air quality
Rain radar, forecasts and an "imminent rain" alert: plan ahead before opening or closing your outdoor areas.
French, English, Spanish
Messages and interface translated automatically: ideal for international students, patients and overseas visitors.
The right reflex in an emergency
Emergency numbers in a single tap, SMS 114, a "Find the right help" questionnaire and prevention guides.
Moderated collective vigilance
Each report has its own discussion thread. Public comments are pre-moderated by our AI to keep them useful and respectful.
Data to inform decisions
History by zone, incident types, intervention tracking: measure your needs objectively and report back to your governing bodies.
0 €
for your users, on iOS and Android
100%
of the infrastructure hosted in France
3
languages: French, English, Spanish
24/7
reports and alerts, all year round
Who is it for?
For every venue that welcomes large numbers of people
Public or private, open during the day or around the clock: ClickAlert adapts to your footfall and your security organisation.
Universities and higher education
Open campuses, international students, nightlife: a direct channel to the security department.
Hospitals and clinics
Overstretched A&E departments, car parks, multiple buildings: your officers respond faster.
Shopping centres
Arcades, car parks, constant footfall: customers and retailers alert security in a single tap.
Stadiums and arenas
Tens of thousands of spectators on match nights: warn everyone in an instant.
Museums and cultural venues
Major heritage sites, visitors from all over the world: your instructions in their own language.
Sovereignty & trust
Technology that is 100% under our control, hosted in France
API, artificial intelligence, mapping, weather: ClickAlert's entire infrastructure is designed, operated and managed by our teams, on our own servers in France.
Read the privacy policyHosted in France
Your users' and agents' data stays on our servers, in France.
Sovereign AI
We build our own AI models and host 100% of our services on our own servers.
GDPR by design
Data minimisation, clear purposes, no resale of personal data.
Independence
A platform we develop with you, at your pace, without waiting on a foreign vendor.
Getting started
Everything is ready: all that's left is to begin
- 1
Discussion & demo
We look at your venue, your risks and your security organisation.
- 2
Set-up
Your perimeter is declared as covered and your agent accounts are created.
- 3
Launch
The communication pack helps you introduce ClickAlert to your users.
- 4
Follow-up
Your agents handle reports, and you track the results.
Included in your subscription
- App operational from signature, for your agents and your users alike
- Free trial period if you commit
- Communication pack to launch ClickAlert with your users
- French servers and GDPR by design
- A simple annual subscription, scaled to your footfall
Frequently asked questions
You are probably asking yourself these questions
No. ClickAlert is free for everyone, on iOS and Android. It is the venue that subscribes to equip its security department and cover its perimeter.
No. In a life-threatening emergency, you must always call the emergency services, and ClickAlert gives access to these numbers in a single tap. It complements your arrangements by passing on what your users see and enabling you to warn them.
No. Your agents use the agent app on their phones, and your management uses the dashboard in a browser. Nothing to install on your servers.
On our own servers, in France, as are our APIs and our artificial intelligence models.
Yes. Each site has its own perimeter and teams, and you keep a consolidated view in the dashboard.
The app is operational from signature: simply declare your perimeter and create your agents' accounts.
What if your venue were the next to be covered?
Let's talk about your venue: a single demo is enough to see ClickAlert in action, with your own use cases.
contact@clickalert.fr
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