Towns · Inter-municipal authorities · Public venues
Your residents see everything. Give them a direct line to your teams.
ClickAlert connects your residents, field agents and elected officials in real time: geolocated reports, official alerts gathered in one place, and notifications to your entire area in a single tap.
- Hosted in France
- 100% sovereign
- GDPR by design
- Free for your residents
The situation
Responsible for your residents' safety, yet often the last to know
Elected officials and their agents are on the front line, with no simple tool for receiving reports from the field. Information arrives late, incomplete and through scattered channels, and many incidents are never reported at all.
Scattered alert channels
A resident who witnesses an incident sometimes calls the town hall, sometimes the police, and often no one. Your agents receive information with no location or context.
Time lost coordinating
Municipal police, technical services, gendarmerie, fire brigade: without a shared tool, every minute spent passing on information can make the situation worse.
No data on your area
Where are incidents, fly-tipping and accidents concentrated? Without data, it is hard to adapt your resources and justify your decisions.
A growing sense of insecurity
When a report goes unanswered, trust erodes. How residents feel affects quality of life and the town's image.
The ClickAlert answer
One platform, three audiences brought together
ClickAlert turns every resident into a source of information and gives your teams a continuous, structured and actionable stream from the field.
Your residents
Free app for iOS & Android
- Report in one click, with a photo and exact location
- See that their area is covered by your teams
- Receive your messages and official alerts around them
- Find the right emergency number and the right reflexes
Your agents
Agent app, designed for the field
- Instantly notified of reports in their area
- Exact location, photos and description on receipt
- Talk with the resident in the report thread
- Follow each intervention through to closure
Your elected officials and departments
Web dashboard
- Map of every incident in the town in real time
- Notify the entire area in a single tap
- Statistics and history to manage and report back
- Management of agents, units and perimeters
How it works
From report to intervention in minutes
- 1
A resident reports
They open the app, describe the situation and add a photo. The location is attached automatically.
- 2
Your agents are alerted
The report falls within your covered area: your agents receive an immediate notification, wherever they are.
- 3
Talk, then act
The agent takes charge and asks questions in the report thread; the resident can see they have been heard.
- 4
You stay in control
Each report is tracked through to closure and feeds into the town's history and statistics.
Your residents' app
An app your residents keep on their phones
Free, useful every day and not just in a crisis: that is what makes it effective on the day you need it.
Covered area
Right from the home screen, your residents see that their area is covered by your teams.
Report in one click
Assault, theft, harassment, roads, animals… the report is placed on the map.
A category for everything
Stray animal, hornets' nest, hazard on the road: the information arrives already qualified.
Rain and storms
Radar and forecasts on the map, with an imminent rain alert for your location.
Fires and risks
Fire outbreaks, weather warnings and official alerts around you, in real time.
Stay alert on the move
A route that flags alerts and weather along the whole journey.
The right number
All emergency and help numbers, available in a single tap.
Life-saving actions
First aid guides to read, or listen to while keeping your hands free.
Features
Everything you need to protect and inform your area
Notify an entire area
Road closure, flooding, water cut, event: a message sent from the dashboard reaches residents present within your perimeter.
All official sources in one place
Météo-France warnings, prefecture, FR-Alert, ONF, forest access… continuously synchronised and linked to your area.
Rain, storms, air quality
Rain radar, forecasts and an "imminent rain" alert for everyone's location: your residents can plan ahead before setting off.
French, English, Spanish
Bulletins and interface translated automatically: ideal for tourist and border towns and for foreign residents.
Moderated collective vigilance
Each report has its own discussion thread. Public comments are pre-moderated by our AI to keep them useful and respectful.
The right reflex in an emergency
Emergency numbers in a single tap, SMS 114, a "Find the right help" questionnaire and prevention guides, even without network coverage.
Data to inform decisions
History by zone, incident types, intervention tracking: measure your needs objectively and present concrete results to the town council.
0 €
for your residents, on iOS and Android
100%
of the infrastructure hosted in France
3
languages: French, English, Spanish
24/7
reports and alerts, all year round
Who is it for?
No town is too small to protect its residents
From 500 to 80,000 residents, ClickAlert adapts to your resources and your organisation.
Small towns
A professional tool at a controlled cost, with no equipment or technical expertise required: the mayor and their agents are alerted directly.
Towns with municipal police
Multi-department coordination, handling of reports by unit and detailed area analysis.
Tourist and coastal towns
Population multiplied in season, foreign visitors, weather risks: inform everyone, in their own language.
Inter-municipal authorities
Several perimeters, several teams, one consolidated view of the whole area.
Public venues
Campsites, resorts, tourist sites, major events: a direct channel between your visitors and your security teams.
Sovereignty & trust
Technology that is 100% under our control, hosted in France
API, artificial intelligence, mapping, weather: ClickAlert's entire infrastructure is designed, operated and managed by our teams, on our own servers in France.
Read the privacy policyHosted in France
Your residents' and agents' data stays on our servers, in France.
Sovereign AI
We build our own AI models and host 100% of our services on our own servers.
GDPR by design
Data minimisation, clear purposes, no resale of personal data.
Independence
A platform we develop with you, at your pace, without waiting on a foreign vendor.
Getting started
Everything is ready: all that's left is to begin
- 1
Discussion & demo
We look at your needs, your area and your organisation.
- 2
Set-up
Your perimeter is declared as covered and your agent accounts are created.
- 3
Launch
The communication pack helps you introduce ClickAlert to your residents.
- 4
Follow-up
Your agents handle reports, and you track the results.
Included in your subscription
- App operational from signature, for your agents and your residents alike
- Free trial period if you commit
- Communication pack to launch ClickAlert with your residents
- French servers and GDPR by design
- A simple annual subscription, scaled to the size of your town
Frequently asked questions
You are probably asking yourself these questions
No. ClickAlert is free for all residents, on iOS and Android. It is the local authority that subscribes to equip its agents and cover its area.
No. In a life-threatening emergency, you must always call the emergency services. In fact, ClickAlert gives access to these numbers in a single tap. It complements the emergency services for everything relating to the town's daily life: roads, antisocial behaviour, risks, informing residents.
No. Your agents use the agent app on their phones, and your departments use the dashboard in a browser. Nothing to install on your servers.
The app is operational from signature: simply declare your area and create your agents' accounts.
On our own servers, in France, as are our APIs and our artificial intelligence models.
Yes. The subscription is calculated according to the size of your town, and the tool requires no technical expertise. No municipal police? You can appoint councillors or committed residents to receive alerts and respond.
What if your town were the next to be covered?
Let's talk about your area: a single demo is enough to see ClickAlert in action, with your own use cases.
contact@clickalert.fr
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