Festivals · Christmas markets · Races · Trade shows
Thousands of people on your site. Each of them can alert your teams in a single tap.
ClickAlert connects your audience, your security teams and your event control room across the entire event perimeter: reports with a photo and location, messages to the whole site, real-time weather alerts.
- Activated for the duration of the event
- Hosted in France
- GDPR by design
- Free for your audience
The situation
A dense crowd, a short timeframe, and information that struggles to get through
At an event, everything plays out in a matter of minutes. Yet what the audience sees rarely reaches the security teams, and an urgent message struggles to reach everyone.
Witnesses with no one to tell
Someone taken ill, a fight, a suspicious object: the audience sees everything but does not know who to tell or where to find a steward.
Teams spread out
Private security, first aiders, volunteers, organisers: without a shared tool, information passes from radio to radio and loses its accuracy.
No way to warn everyone
Storm, evacuation of an area, change of programme: PA announcements do not carry everywhere and social media is too slow.
No record afterwards
Without an incident history, it is hard to review the event, reassure the prefecture and improve the next edition.
The ClickAlert answer
One platform, three audiences brought together
ClickAlert turns every attendee into a source of information and gives your teams a continuous view of what is happening on site.
Your audience
Free app for iOS & Android
- Report in one click, with a photo and exact location
- See that the site is covered by your teams
- Receive your messages and weather alerts around them
- Find the right emergency number and the right reflexes
Your security teams
Agent app, designed for the field
- Instantly notified of reports on site
- Exact location, photos and description on receipt
- Talk with the witness in the report thread
- Follow each intervention through to closure
Your event control room
Web dashboard
- Map of every incident on site in real time
- Message the entire audience present in a single tap
- Event review and history
- Management of teams, units and zones
How it works
From report to intervention in minutes
- 1
An attendee reports
They open the app, describe the situation and add a photo. Their location on site is attached automatically.
- 2
Your teams are alerted
The report falls within your perimeter: your agents receive an immediate notification, wherever they are on site.
- 3
Talk, then act
The agent takes charge and asks questions in the thread; the attendee can see they have been heard.
- 4
You review the event
Each incident is tracked through to closure and feeds into the event review.
Your audience's app
An app that is useful before, during and after the event
Free and useful every day: your audience keeps it on their phones, so it is already there on the day they need it.
Covered site
Right from the home screen, the audience sees that the site is covered by your teams.
Report in one click
Assault, theft, harassment, someone taken ill: the report is placed on the map.
Rain and storms
Radar and forecasts on the map, with an imminent rain alert for your location.
Getting there and back
A route that flags alerts and weather along the whole journey.
The right number
All emergency and help numbers, available in a single tap.
Life-saving actions
First aid guides to read, or listen to while keeping your hands free.
Features
Everything you need to keep your audience safe and informed
Notify the entire site
Storm, closed area, change of programme, lost child: a message sent from the dashboard reaches the audience present within your perimeter.
Storms, wind, heatwaves
Rain radar, forecasts and Météo-France warnings for your site: plan ahead before the weather forces you to evacuate.
Official alerts around you
Weather warnings, prefecture alerts, FR-Alert, forest fires: everything that concerns your site, gathered in one place.
French, English, Spanish
Messages and interface translated automatically: your international audience understands your instructions.
The right reflex in an emergency
Emergency numbers in a single tap, SMS 114, a "Find the right help" questionnaire and first aid guides.
Moderated collective vigilance
Each report has its own discussion thread. Public comments are pre-moderated by our AI.
A review for the next edition
Incident types, sensitive areas, response times: everything you need to prepare the next edition and report to the authorities.
0 €
for your audience, on iOS and Android
100%
of the infrastructure hosted in France
3
languages: French, English, Spanish
1 tap
to warn the entire audience present
Who is it for?
For every event that draws a crowd
From a weekend to several weeks, ClickAlert covers your event perimeter for as long as it runs.
Festivals and concerts
Dense crowds, multiple stages, an audience on the move: your teams know exactly where to step in, straight away.
Christmas markets
Several weeks of crowds in the town centre: a direct channel between visitors, stallholders and security.
Races and sporting events
Trail runs, marathons, cycling: an extended course where every spectator can report a problem.
Trade shows and fairs
Halls, car parks, exhibitors: a shared tool for the organiser and its security contractors.
Festivities and gatherings
Village fêtes, fireworks displays, fan zones: warn everyone in a single tap.
Sovereignty & trust
Technology that is 100% under our control, hosted in France
API, artificial intelligence, mapping, weather: ClickAlert's entire infrastructure is designed, operated and managed by our teams, on our own servers in France.
Read the privacy policyHosted in France
Your audience's and teams' data stays on our servers, in France.
Sovereign AI
We build our own AI models and host 100% of our services on our own servers.
GDPR by design
Data minimisation, clear purposes, no resale of personal data.
Independence
A platform we develop with you, at your pace, without waiting on a foreign vendor.
Getting started
Ready for the big day
- 1
Discussion & demo
We look at your site, your dates and your security arrangements.
- 2
Set-up
The event perimeter is declared as covered and your teams' accounts are created.
- 3
Communication
The communication pack helps you get your audience to install ClickAlert before and during the event.
- 4
Event day and review
Your teams handle reports, and you receive the event review.
Included in your package
- App operational for your teams and your audience alike
- Perimeter activated for the duration of the event
- Communication pack to introduce ClickAlert to your audience
- French servers and GDPR by design
- A package scaled to the duration and attendance of your event
Frequently asked questions
You are probably asking yourself these questions
No. ClickAlert is free for everyone, on iOS and Android. It is the organiser that subscribes to equip its teams and cover its site.
No. In a life-threatening emergency, you must always call the emergency services, and ClickAlert gives access to these numbers in a single tap. It complements your arrangements by passing on what the audience sees and enabling you to warn them.
Yes. You create agent accounts for your private security, first aiders, volunteers or organisers, and assign them to teams.
Simply declare the event perimeter and create your teams' accounts. Above all, allow time to communicate with your audience so that they install the app.
The communication pack gives you everything you need to promote ClickAlert on your ticketing platform, your social media and on site.
No. Your perimeter and your teams are kept from one edition to the next, along with the history so you can compare reviews.
What if your next event were covered?
Let's talk about your site and your dates: a single demo is enough to see ClickAlert in action, with your own use cases.
contact@clickalert.fr
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