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Closing of the ANTS portal - FAQ
Automatically translated from French ·
Published on Thursday, October 1, 2026 at 8:41 PM
# Closure of the ANTS Portal - FAQ Updated on 18/05/2026 Following the cybersecurity incident identified on Wednesday, 15 April 2026, the [National Agency for Secure Documents (ANTS)](https://ants.gouv.fr/ "National Agency for Secure Documents (ANTS) - New window") continues implementing security enhancement measures for its portal. In this context, ANTS has decided to place its portal in maintenance starting 24 April 2026 at 7:30 p.m. During this operation, access to
Closure of the ANTS Portal - FAQ
Updated on 18/05/2026
Following the cybersecurity incident identified on Wednesday, 15 April 2026, the [National Agency for Secure Documents (ANTS)](https://ants.gouv.fr/ "National Agency for Secure Documents (ANTS) - New window") continues implementing security enhancements to its portal.
In this context, ANTS has decided to place its portal in maintenance starting 24 April 2026 at 7:30 p.m.
During this operation, access to procedures for requesting documents and tracking their status will be temporarily unavailable. However, the portalâs informational pages will remain accessible to support and inform users.
For any urgent question or individual situation, users may contact the ANTS Citizen Contact Centre (CCC) via the [« Help and Contact »](http://ants.gouv.fr/contactez-nous "« Help and Contact » - New window") section of the portal.
All measures are being taken to ensure this maintenance operation is completed as quickly as possible. Users will be kept informed.
Find the FAQ following the temporary closure of the ANTS portal for maintenance on the website page of the Charente-Maritime prefecture: <https://www.charente-maritime.gouv.fr/Actualites/Fermeture-du-portail-ANTS-en-maintenance-FAQ>
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